One number nobody in the room can judge. Then the tool answers four questions perfectly and drops fourteen percent of the file on the fifth without mentioning it.
Day 2 of 3 09:00 – 15:00 Arabella Hotel
The day
Two rungs of the ladder. The morning is Information. You point the tool at the file instead of pasting it in. You ask whether the file can answer the question before you ask it. And you find out what a missing column costs when nobody checks. The afternoon is Knowledge: one number, four things you can put beside it, four true findings, and then the harder question of what any of it actually means. You leave with a comparison card: the number, what it is compared against, the row count, and what would break it.
Three concepts
Two rungs of the ladder, and the check that sits between them.
01
Grounding
You point the tool at the file instead of pasting the file into the tool. It sees every row, it knows a date from a text column, and it can count.
02
Can this file answer that question?
Which columns does this question need, and how many rows have all of them filled in? Ninety seconds in your workbook, before you open the file.
03
Compared with what?
A number becomes information when you put something beside it. Last period, the target, another group, an outside benchmark, or nothing, said out loud.
Run of show
A guide, not a script, timings flex to the room.
1
Two hundred and fifty-seven09:00
One number from a clean file, on screen, with nothing beside it. The room cannot say whether it is good news, and everything they ask for is the same move.
2
The ladder09:20
Data, Information, Knowledge, Wisdom. Fifteen minutes and not a minute more. It is a label for the two days, not a theory.
3
Grounding09:35
Paste a 2,419-row file and the tool answers from what it can still see. Point it at the file instead and it can count. Both license tracks, demonstrated.
Break10:15
5
Can this file answer that question?10:30
Two lines: which columns does this need, and how many rows have all of them. Three questions clear. The fourth does not, and the room supplies the questions.
6
Row count discipline11:05
The manager's fifth question, asked in a rhythm. Ahmadi ranks fastest at 3.17 days. Count the unclosed work orders and it is the slowest, by twenty days.
7
Compared with what?11:35
Back to what the room shouted at ten past nine. Four things you can put beside a number , and a fifth option that is always available.
Lunch12:00
9
Practice: make the comparison12:45
One number, four neighbors, four findings, all of them true. The longest practice of the day, and the one where choosing becomes the work.
Break13:30
11
Outlier or signal13:40
The row half the room deleted yesterday. 390,000 KWD, and the data cannot tell you whether it is an error or the most important thing in the file.
12
What it means14:00
A true comparison with a row count behind it, and the three tests that turn it into something somebody acts on. So what, who, and what would break it.
13
Close and hook14:45
Two rungs named, the card in their hands, and a dashboard tomorrow where every number is correct and none of them help.